Tata Global Internships Program - The Indian Hotels Company Limited
About the Company:
"The Indian Hotels Company Limited (IHCL) and its subsidiaries bring together a group of brands and businesses that offer a fusion of warm Indian hospitality and world-class service. These include Taj – the iconic brand for the most discerning travellers and ranked as World’s Strongest Hotel Brand 2025 and India’s Strongest Brand 2025 as per Brand Finance; Claridges Collection, a curated set of boutique luxury hotels merging elegance with historical charm; SeleQtions, a named collection of hotels; Tree of Life, private escapes in tranquil settings; Vivanta, sophisticated upscale hotels; Gateway, full-service hotels designed to be your gateway to exceptional destinations and Ginger, which is revolutionising the lean luxe segment.
Sector Hospitality & Tourism; Global Presence: 4 continents, 14 countries and in over 250 locations
Category:
Human Resources
Context:
Gen Z now makes up a large share of the hospitality workforce, bringing creativity, digital fluency, and purpose‑driven career goals. They expect rapid growth, flexibility, empowerment, and strong work‑life integration.
Key Challenges
- Rising attrition from misaligned expectations and poor work‑life balance
- Traditional programs losing relevance; need agile, interactive learning
- Demand for accelerated career paths, autonomy, and digital learning ecosystems
Critical Shift
- Retention Risk: Without change, attrition rises and future leaders are lost
- Urgency: Leadership pipelines must evolve with tech, mentorship, and meaningful career pathway
Opportunity
- Fresh Perspective: Students reflect Gen Z aspirations
- Innovation Mindset: Challenge convention and co‑create new solutions
- Real Impact: Shape programs that attract, retain, and grow young leaders, keeping hospitality a career of choice
Scope:
- Understand Gen Z – Gather insights via surveys, focus groups, and interviews; analyze motivators in learning and leadership.
- Benchmark Best Practices – Study leading organizations; highlight scalable, digital, and blended learning models.
- Design Future‑Ready Framework – Create a blueprint integrating digital learning, mentorship, empowerment, and wellness; define pilots with SMART metrics.
- Retention & Engagement – Recommend initiatives to boost belonging, recognition, and work‑life integration